PK76 Privacy Policy

1. Introduction

This Privacy Policy applies to pk76 (accessible at pk76.onl), including the Android application available for download from this website. It describes how we collect, store, use and protect the personal information of our registered players and visitors.

When you register an account on pk76, you provide us with personal information. You also generate data through your activity on the platform — bets placed, games played, deposits made and support queries raised. This policy explains what we do with all of that information and what rights you have over it.

This policy should be read alongside our Terms and Conditions. If you have questions about how your data is handled, you can contact us at the details provided in Section 12 of this policy.

2. What We Collect

We collect the following categories of information when you use pk76:

We do not collect sensitive categories of personal data such as biometric data, health records, religious beliefs or political views.

3. How We Use Your Data

The table below sets out the primary purposes for which pk76 uses your personal data:

4. Payment Data

All transactions on pk76 are denominated in PKR. We accept deposits and process withdrawals via JazzCash, Easypaisa, Raast, bank transfer and debit or credit cards. When you make a deposit or request a withdrawal, your payment details are transmitted directly to the relevant payment provider using an encrypted connection.

pk76 retains a record of your transaction amounts, dates and payment method references for account management and fraud prevention. We do not store full credit or debit card numbers on our servers. Card data is handled by our payment processing partners who operate their own security infrastructure.

For mobile wallet payments (JazzCash, Easypaisa), we retain the wallet reference number associated with each transaction. This is used to match your deposit to your pk76 account and to process withdrawals back to the same source.

If you have questions about a specific transaction or want a record of your payment history, this information is available within your account dashboard. If you need further assistance, contact support with your username and transaction date.

5. Sharing with Third Parties

pk76 does not sell or rent your personal data to third parties. We share data only in the following limited circumstances:

• Payment providers: JazzCash, Easypaisa, Raast, and banking/card processors receive the data necessary to process your transactions. They operate under their own privacy policies and security standards.
• Game providers: Third-party game studios that power games in our casino, slots and fish games sections may receive anonymised session data needed to run the game. They do not receive your full identity or payment information.
• Fraud prevention services: We use specialist services to help identify suspicious account activity. These services receive technical and activity data but not more personal information than is necessary for fraud screening.
• Legal and regulatory requirements: Where we receive a lawful request from an appropriate authority for information related to fraud, money laundering or other serious matters, we will comply with that request to the extent required by applicable law.

We do not share your data with advertisers, data brokers or marketing platforms. Your personal data stays within the service infrastructure needed to operate pk76.

6. Cookies & Tracking

pk76 uses cookies and similar technologies to operate the platform effectively. Cookies are small files stored on your device when you visit the site. We use them for the following purposes:

• Session cookies: These keep you logged in during a session so you do not have to re-authenticate each time you navigate between pages. They expire when you close your browser.
• Preference cookies: These remember settings such as your preferred display language and any layout customisations you have made.
• Analytics cookies: We use anonymised analytics to understand how players move through the platform — which sections are most visited, where players drop off, and how the mobile app performs compared to the desktop site.
• Security cookies: These help us detect unusual login patterns and protect accounts from unauthorised access.

The pk76 Android app uses device identifiers for push notification delivery and session management. These are not used for cross-app tracking.

You can manage cookie settings through your browser. Disabling session cookies may affect your ability to stay logged in during a visit. Disabling other categories will not prevent you from using the platform.

7. Data Retention

pk76 retains your personal data for as long as your account is active and for a reasonable period after closure. The retention period for different categories of data is outlined below:

• Account and identity data: Retained for the duration of your account and for a period after closure to allow for the resolution of disputes or legal queries.
• Transaction records: Retained for an extended period following account closure for fraud prevention and legal compliance purposes.
• Support records: Retained for a reasonable period following the resolution of a query to allow for follow-up if needed.
• Activity and session data: Retained in aggregated or anonymised form after account closure and used only for platform improvement analysis.

When data is no longer required and retention is not legally mandated, it is deleted or anonymised so that it cannot be linked back to you as an individual.

8. Your Rights

As a pk76 account holder, you have the following rights with respect to your personal data:

• Access: You can request a summary of the personal data pk76 holds about you. We will provide this within a reasonable timeframe.
• Correction: If any data we hold is inaccurate, you have the right to request that it be corrected. You can update basic contact details directly in your account settings, or contact support for other corrections.
• Deletion: You can request that your personal data be deleted. We will action deletion requests where we are not required to retain data for legal or fraud-prevention reasons.
• Opt-out of marketing: You can withdraw consent for marketing communications at any time by updating your notification preferences or contacting support.
• Account closure: You can request account closure at any time. See our Terms and Conditions for details on the account closure process and how funds are returned.

To exercise any of these rights, contact pk76 support using the details in Section 12. We may need to verify your identity before actioning certain requests to protect your account security.

9. Security Measures

pk76 implements a range of technical and procedural security measures to protect your personal data:

• All data in transit between your device and pk76 servers is encrypted using TLS (Transport Layer Security).
• Account passwords are stored using hashing and are never stored in plain text. Support staff do not have access to your password.
• Access to personal data within pk76's systems is restricted to personnel who need it to perform their role. Access controls and audit logs are maintained.
• The pk76 Android app supports biometric authentication (fingerprint login) as an additional layer of account security.
• Suspicious login attempts — such as logins from unfamiliar locations or devices — trigger additional verification steps.

While we take all reasonable precautions, no system can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, do not share your login credentials with anyone, and contact support immediately if you believe your account has been accessed without your permission.

10. Minors

pk76 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. Registration requires confirmation that the user is 18 or older, and we may request age verification documents at any time.

If we discover or have reason to believe that an account was registered by a person under 18, the account will be suspended immediately, all activity will be reviewed, and any funds will be handled in accordance with our Terms and Conditions.

If you are a parent or guardian and believe your child has registered an account on pk76, please contact us immediately at the details below so we can investigate and close the account.

11. Policy Changes

pk76 may update this Privacy Policy from time to time to reflect changes in how we operate or in response to regulatory developments. When we make changes, the updated date at the top of this page will be revised.

For significant changes that affect how we use your personal data, we will notify registered players by email or via in-app notification before the changes take effect. Your continued use of pk76 after a policy update constitutes acceptance of the revised terms.

We encourage you to revisit this page periodically, particularly if you have questions about how your data is being handled.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to raise a data-related concern, please contact the pk76 support team. We take all privacy queries seriously and aim to respond within 48 hours.

Privacy queries email: [email protected]

When contacting us about a data or privacy matter, please include your registered username or account reference number and a clear description of your request. Do not include your password or full payment details in any support communication.

For a self-exclusion request or any responsible gaming matter, please indicate this clearly in your message — these are treated as priority cases and actioned without delay. You can also find more information on our Responsible Gaming page.